UNIT4 Polska Sp. z o.o.

Service Now Admin

UNIT4 Polska Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna

UNIT4 Polska Sp. z o.o.

Globis

Wrocław

Service Now Admin
Miejsce pracy: Wrocław
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for. 

We are looking for a Service Now  Admin at our office in Wroclaw. 

The ServiceNow Admin will be part of our Global Cloud and IT teams, building our foundations of the cloud delivery, with specific responsibility of the configuration management database and change management process.  

What will you do

  • Ensure configuration items required to deliver services are properly controlled, and that accurate and reliable information about the assets and CI’s are available when and where needed 
  • Perform configuration data validation audits with supporting data sources (i.e. monitoring tools) 
  • Perform configuration of business application - service mapping 
  • Develop configuration management standards, plans and procedures 
  • Assess and drive implementation of efficient ITIL Request and Change Management processes within the IT Organization that deliver Service Asset and Configuration Management data required to support business and technical life-cycle processes 
  • Maintain project status information, status accounting records and reports providing CI Status information 
  • Control the receipt, identification, storage, and withdrawal of all supported CIs through life-cycle 
  • Provide knowledge transfer and training to advance capabilities of team members. 

We are looking for:

We’re looking for people with the attitude and a desire to learn and grow. We want great people who want to be part of great teams. 

  • Excellent understanding of Enterprise IT Infrastructure technologies and support lifecycle requirements; 
  • Experienced in broad functionality of ServiceNow, Remedy, Micro-Focus or any other relevant ITOM platforms; 
  • Ability to analyse data from multiple data sources (eg. uDiscovery, SCCM, ADDM, ServiceNow Discovery, Altiris, LANDesk, etc.) 
  • Familiarity with ITIL best practice 
  • Configuration Management experience is preferred; 
  • Excellent communication skills and fluent in English (written and verbal). 

We offer:

A chance to participate in the development of an international leading software firm. At Unit4, you have the opportunity to work within an organization, that gives you the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy. 

  • Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others
  • Sport and integration events
  • International work experience
  • Opportunity for meeting people from various countries and cultures
  • Unlimited paid holidays
Aplikacja powinna zawierać klauzulę: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb bieżących i przyszłych procesów rekrutacyjnych prowadzonych przez UNIT4 Polska spółka z o.o.
 
Administratorem Pani/Pana danych osobowych będzie UNIT4 Polska spółka z ograniczoną odpowiedzialnością z siedzibą we Wrocławiu, przy ulicy Powstańców Śląskich 7a. Pełne dane w zakresie realizacji obowiązku informacyjnego dotyczącego przetwarzania danych  osobowych  znajdują się pod linkiem: https://www.careers.unit4.com/privacy-policy

Firma zastrzega sobie prawo do odpowiedzi na wybrane oferty.

Service Now Admin
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for. 

We are looking for a Service Now  Admin at our office in Wroclaw. 

The ServiceNow Admin will be part of our Global Cloud and IT teams, building our foundations of the cloud delivery, with specific responsibility of the configuration management database and change management process.  

What will you do

  • Ensure configuration items required to deliver services are properly controlled, and that accurate and reliable information about the assets and CI’s are available when and where needed 
  • Perform configuration data validation audits with supporting data sources (i.e. monitoring tools) 
  • Perform configuration of business application - service mapping 
  • Develop configuration management standards, plans and procedures 
  • Assess and drive implementation of efficient ITIL Request and Change Management processes within the IT Organization that deliver Service Asset and Configuration Management data required to support business and technical life-cycle processes 
  • Maintain project status information, status accounting records and reports providing CI Status information 
  • Control the receipt, identification, storage, and withdrawal of all supported CIs through life-cycle 
  • Provide knowledge transfer and training to advance capabilities of team members. 

We are looking for:

We’re looking for people with the attitude and a desire to learn and grow. We want great people who want to be part of great teams. 

  • Excellent understanding of Enterprise IT Infrastructure technologies and support lifecycle requirements; 
  • Experienced in broad functionality of ServiceNow, Remedy, Micro-Focus or any other relevant ITOM platforms; 
  • Ability to analyse data from multiple data sources (eg. uDiscovery, SCCM, ADDM, ServiceNow Discovery, Altiris, LANDesk, etc.) 
  • Familiarity with ITIL best practice 
  • Configuration Management experience is preferred; 
  • Excellent communication skills and fluent in English (written and verbal). 

We offer:

A chance to participate in the development of an international leading software firm. At Unit4, you have the opportunity to work within an organization, that gives you the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy. 

  • Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others
  • Sport and integration events
  • International work experience
  • Opportunity for meeting people from various countries and cultures
  • Unlimited paid holidays
Aplikacja powinna zawierać klauzulę: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb bieżących i przyszłych procesów rekrutacyjnych prowadzonych przez UNIT4 Polska spółka z o.o.
 
Administratorem Pani/Pana danych osobowych będzie UNIT4 Polska spółka z ograniczoną odpowiedzialnością z siedzibą we Wrocławiu, przy ulicy Powstańców Śląskich 7a. Pełne dane w zakresie realizacji obowiązku informacyjnego dotyczącego przetwarzania danych  osobowych  znajdują się pod linkiem: https://www.careers.unit4.com/privacy-policy

Firma zastrzega sobie prawo do odpowiedzi na wybrane oferty.

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