Oferta pracy

Site Compliance Coordinator

Accelerated Enrollment SolutionsO firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

Accelerated Enrollment Solutions

Wały Generała Józefa Dwernickiego 43

Częstochowa

Are you interested in the dynamic Clinical Research Industry and looking to play an integral role in the future of medicine across the globe? If so, this may be the opportunity for you!

We are currently looking to attract a Patient Service Assistant in our site in Czestochowa.

The Patient Service Assistant is the first-line contact for patients therefore the main purpose is to provide best practices and highest standards for patients’ engagement at the site.



Patient Service Assistant

Package Description

Competitive salary and benefits; interesting and stable job in a multinational company; open and friendly organizational culture; opportunity for training and professional development in the area of clinical trials.
The Role

The Role

Key roles and responsibilities of the Patient Service Assistant are as follows –

  • Perform professional direct contact with patients and visitors (welcoming, information, appointments planning, patient guidance, gathering and confirming data, maintaining health documentation, etc)
  • Promote company through effective communication
  • Collect and review patient notes, lab results and questionnaires
  • Perform quality control as described in the relevant company’s procedure and as applicable to the role
  • Ability to use own initiative, work independently and as part of a team
  • Ensure individual development and continual service improvement
  • Ensure that the diary management system is accurate and up to date at all times
  • Ensure safe and clean reception environment for all visitors
  • Responsible for photocopying, faxing, postal activities, patient refreshments
  • Follow up GP and other services to gather patient information

The Person

To be considered for this exciting opportunity you will require the following skills and experience:

  • Have understanding and interest in patient care and service
  • Ability to work to time lines and follow instructions
  • Working knowledge of English is preferred
  • Demonstrated ability to work in a team environment and collaborate with peers
  • Demonstrated positive and can-do attitude
  • Appropriate MS Office skills
  • Good oral and written communication skills
  • The candidate must be able to multi-task and work well in a dynamic environment

 

Interested? Great, please apply now as we may close the advert earlier than the expiry date Synexus is an Affirmative Action and Equal Opportunity Employer.

About The Company

Accelerated Enrolment Solutions (AES) is a business unit of PPD that offers both sponsors and contract research organizations best-in-class site and enrolment solutions, with tiered offerings combining the expertise, as needed, of industry leaders PPD, Synexus, Acurian and Optimal Research.

The array of integrated solutions includes PatientAdvantage, PPD’s global clinical development services optimized with Acurian and Synexus enrolment capabilities. Acurian and Synexus have proven track records for enrolling patients and study conduct through proprietary, direct-to-patient recruitment methodologies and a global site network. When combined, these services provide a new standard of clinical trial productivity that delivers more patients from fewer sites in less time.

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