Transportation Operations Analyst
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Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our Sellers and Vendors. World-class retail brands and individual Sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world.
To meet our sellers’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
Transportation Operations Analyst
Amazon is looking for strong Network Operations Specialists for his Amazon Global Logistics (AGL) new team.
AGL is dedicated to building, managing and operating a global logistics network that enables selection from anywhere in the world and delivers customer orders to anywhere in the world, cost effectively. As part of this strategy, we have established a locally based Amazon Global Logistics team in EU that is responsible for the performance of our carriers, related to international transportation of inbound purchase orders and outbound customer orders.
This local team has the responsibility to work in close collaboration with the Global Logistics team worldwide developing capabilities, products and carrier strategies that continue to improve our competitive position in our existing market places, between our market places, exports and also new geographies expansion.
A Transportation Operations Analyst facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and delivery performance. A Transportation Operations Analyst provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (over phone or email). An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the verbal and written form. The role will require the candidate to work and communicate internally with multiple teams in different countries like Operations, Supply Chain, ATS (Amazon Transportation Services) and externally with Logistic Service Providers and Carriers over the phone, by email and in person based on necessity.
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Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Responsibilities include, but are not limited to: