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Transportation Operations Analyst

  • Luksemburg
  • Specjalista
  • 2018-03-19

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our Sellers and Vendors. World-class retail brands and individual Sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world.

    To meet our sellers’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.

    Transportation Operations Analyst
    36320
    Amazon is looking for strong Network Operations Specialists for his Amazon Global Logistics (AGL) new team.
     
    AGL is dedicated to building, managing and operating a global logistics network that enables selection from anywhere in the world and delivers customer orders to anywhere in the world, cost effectively. As part of this strategy, we have established a locally based Amazon Global Logistics team in EU that is responsible for the performance of our carriers, related to international transportation of inbound purchase orders and outbound customer orders.
     
    This local team has the responsibility to work in close collaboration with the Global Logistics team worldwide developing capabilities, products and carrier strategies that continue to improve our competitive position in our existing market places, between our market places, exports and also new geographies expansion.
     
    A Transportation Operations Analyst facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and delivery performance. A Transportation Operations Analyst provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (over phone or email). An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the verbal and written form. The role will require the candidate to work and communicate internally with multiple teams in different countries like Operations, Supply Chain, ATS (Amazon Transportation Services) and externally with Logistic Service Providers and Carriers over the phone, by email and in person based on necessity.
    Basic qualifications:
    • Completed Bachelor’s degree in Engineering or Statistics, logistics, Business, Computer Science, or a related field
    • 3+ years of work experience with logistics, business analysis, finance, research, supply chain analysis, or strategic development
    • Advanced proficiency in Excel (pivot tables, vlookup, macros)
    • Excellent English communication skills – Verbal and Written
    • Intermediate level of MySQL, SQL and Access databases
    • Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts
    • Degree in Engineering, Operations, Logistics or related field
    • Intermediate to advanced Expertise in MS Access and SQL
    • Proficiency in Lean and Six Sigma
    • Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) with experience in analyzing large sets of data
    • Experience in manufacturing, transportation, customer service, and/or distribution environments
    • Demonstrated experience using data to drive root cause elimination and process improvement
    • A self-starter who loves data and who enjoys spotting the trends in it!
    By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
     
    Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
     
    Salary – Competitive Package + Benefits
    Responsibilities include, but are not limited to:
    • Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
    • Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals and present these finding in a review forum.
    • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
    • Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.
    • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
    • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
    • Develop performance metrics to assist with driving business results.
    • Prepare and share daily/weekly/monthly metrics and performances dashboards to be shared and reviewed within the AGL Team
    • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.- Able to systematically escalate problems or variance in the information to the relevant owners and teams according to processes and standard.
    • Ensure to achieve and deliver on performance and agreed goals
    • Understand performance metrics to create analysis allowing to drive business results.