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Workforce Performance and Analytics

  • Wrocław, dolnośląskie
  • Kierownik
  • 2018-03-28

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clients—and to help our employees grow.

    With a presence in Poland since 2007, Credit Suisse is committed to growing the businesses here. The Poland offices are of central importance to Credit Suisse’s approach to leveraging global talent base.

    We offer the chance to work for a renowned, international organization in a collaborative agile environment. We will invest in your development with ongoing opportunities for training, networking and international mobility. Join us and let's shape the future of Credit Suisse together.
    Workforce Performance and Analytics # 109360
    Workplace: Wrocław


    The Group Chief Technology Office (GCTO) Workforce Strategy team is responsible for increasing the quality of GCTO service delivery through optimization of our workforce and sourcing configuration. Partnering with teams across Credit Suisse, the team creates a sustainable environment promoting growth and excellence for each of our sites around the world.

    We are looking for a Data Analyst to:

    • Turn information into insights ultimately driving business decisions for our workforce strategy implementation
    • Support capacity planning exercises
    • Support the institutionalization and enhancement of the analytical platform
    • Monitor performance and usage of reporting solutions, driving efficiency and scalability wherever possible
    • Closely monitor risks and issues; initiate timely actions / escalations to ensure all risks are mitigated
    • Evolve our existing reporting platform though use of Tableau dashboards


    Basic Qualifications

    • Bachelor’s degree preference of analytical degree such as finance, economic, mathematics, statistics, applied sciences, or other technical related field
    • At least 2-3 years of experience working with databases, spreadsheets, queries, data visualization tools/techniques to translate data into impactful information
    • Advanced working knowledge of Excel and SQL
    • A passion for data and data analysis in order to drive decisions at scale
    • Detail-oriented and very analytical
    • Incredibly customer-focused
    • Ability to work independently and be self-directed while thriving within a collaborative team environment
    • An adaptable individual who understands long term versus short term goals

    Preferred Qualifications

    • Exceptional oral, written, and presentation skills
    • Constantly asking "why" in a way that leads us to better, faster, and smarter solutions
    • Ability to translate complex numbers into easy-to-understand and actionable insights
    • Experience working with a diverse group of stakeholders
    • Proficient data visualization experience through tools such as Tableau or Spotfire

    We offer

    • Private medical care
    • Life insurance
    • Pension plan
    • Charity days
    • Training and development
    • Internal Mobility

    Other optional

    • Language training course
    • Mentoring
    • Family – nursery and kindergarten funding, gift vouchers for Christmas
    • Parking allowance
    • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.) 
    • Employee discounts on various products and services (event tickets, consumer products, etc.)
    • Relocation package
    • Employee Referral Program
    • Flexible work schedule and working from home (home office)

    Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

    If you apply for this role this means you agree with the following statement:


    “Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment. Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883)”. I authorize Company to process my personal data for future recruitment processes.


    Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.


    Credit Suisse and affiliates registration details.-


    Credit Suisse (Poland) sp. z.o.o                                               Registered office - 1 Icchoka Lejba Pereca street, 00 - 849 Warsaw
    Credit Suisse Group AG                                                           Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates
    Taleo (UK) Limited                                                                  Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,
    Cut-e AG Kleiner Burstah 12                                                   Registered office - 20457 Hamburg, Germany and
    Milch & Zucker The Marketing & Software Company AG     Registered office -  Küchlerstraße 1, 61231 Bad Nauheim”