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Customer Service Advisor with German

  • Opole, opolskie
  • Specjalista
  • 10.01.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance and Accounting, Multi-Lingual, HR, Sales and Marketing, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services.
    For one of our client, we are currently looking for Candidates for the role of:

    Customer Service Advisor with German
    Work place: Opole

    Responsibilities:

    • Handling incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
    • Analyzing and resolving most common enquiries using step-by-step solutions provided to you
    • Ensuring high quality standard service to customers
    • Cooperation with IT Specialist team to deal with more complex issues

    Requirements:

    • Fluent knowledge  of German
    • Good English
    • Pro client attitude and communication skills
    • Experience in Windows 7 and MS Office
    • Customer service experience will be an asset
    • Team player, problem solving attitude and efficient task management skills

    We offer:

    • Work in multinational company for c.a. 100 Blue Chip Clients 
    • Clearly defined career path (experts or managers), wide range of trainings 
    • You will learn best practices and global business from the experts
    • You will work in an inspiring atmosphere
    • Attractive benefit package (medical care for whole family, life insurance)
    If you are interested in this role, please send your CV via APPLY button.
    Please be informed that we will contact only with selected candidates.
    When applying please enclose the below statement: I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended.